Currently the customer services director for East Midlands Railway, Neil Grabham will take up the post of managing director of Merseyrail from mid-August.
Neil, who has a wealth of experience both from the rail sector and beyond, having previously undertaken senior leadership roles for Greater Anglia, Signet Jewellers and Lidl, will replace Andy Heath, who left Merseyrail earlier this summer and Jane English who has been acting managing director for the last ten months.
Merseyrail runs 600 rail services each day across the Liverpool City Region and is currently part way through the roll out of a new fleet of Class 777 trains. Neil will lead the business through this period of change and will focus on delivering the highest quality rail service for local people on behalf of the Combined Authority, in partnership with Merseyrail’s shareholders Serco and Transport UK.
Neil Grabham said of his appointment: “I feel very proud to have been given the opportunity to lead the fantastic team at Merseyrail, who I know share my ambition to deliver a railway that the communities we serve can be proud of.
“This is an exciting time of transformation, with new trains being introduced, and the opportunity to deliver real improvements in the journey experiences of our customers”.
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