Transport for London (TfL) has completed its major improvement of West Hampstead station on the London Overground network.
Delivered in stages to minimise the impact on customers, the enhanced station now includes a new entrance, wider platforms and step-free access from street to platform. The platform widening was the final stage, helping to provide more space and reduce crowding.
The bright and airy entrance is just part of the new station building. Accessed through a new gateline with double the number of ticket gates, allowing quicker access for passengers, the new concourse links to a central footbridge that provides easier access to the whole length of the platform, making it quicker and easier for customers to board and disembark.
In addition, both platforms are now served by the two new lifts, helping ensure the station is accessible to all customers, including disabled or older customers, parents or carers with buggies and people with heavy luggage.
Rory O’Neill, TfL’s general manager for London Overground, said: “The station improvements at West Hampstead, including step-free access, will make travelling through the new station an even better experience for everyone.”
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